This policy explains what information we collect when you use i CARE’s sites, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to earn your trust.
Information We Collect & How We Use It
i CARE doesn’t make money from ads. So we don’t collect data in order to advertise to you. The tracking we do at i CARE is to make our product work as well as possible. This includes basic product functions like allowing our metered paywall to work and key features like personalizing what posts you see based on what we think you’ll like. So, to give you the best possible experience in using i CARE, we collect information from your interactions with our Services. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using i CARE, such as what pages you view (including how much of a given page and for how long) and your use of product features (like Save to i CARE, highlights, follows, and applause). This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information (how you got to a particular page).
We use this information to:
- provide, test, improve, promote and personalize the Services
- fight spam and other forms of abuse
- generate aggregate, non-identifying information about how people use the Services
i CARE won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you to a third-party.
We may transfer your collected information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonymization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone.
If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others or cause illegal conduct. We will object to legal requests for information about users of our services that we believe are improper.
Search engines may index your i CARE user profile page, public interactions (such as claps or highlights), and post pages, such that people may find these pages when searching against your name on services like Google, DuckDuckGo, or Bing. Users may also share links to your content on social media platforms such as Facebook or Twitter.
i CARE uses third-party vendors and hosting partners, such as Amazon, for hardware, software, networking, storage, and related technology we need to run i CARE. We maintain two types of logs: server logs and event logs. By using the Services, you authorize i CARE to transfer, store, and use your information in the United States and any other country where we operate.
Some of the content that you see displayed on i CARE is not hosted by i CARE. These “embeds” are hosted by a third-party and embedded in a i CARE page, so that it appears to be part of that page. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code snippets, or Scribd documents that appear within a i CARE post. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a i CARE post page with a YouTube video embedded in it, that video appears because of a pointer to files hosted by YouTube, and in turn YouTube receives data about your activity, such as your IP address and how much of the video you watch).
Tracking & Cookies
We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language), evaluate email effectiveness, allow our paywall and meter to function, and personalize content and other services. Without cookies, our metered paywall would not work, so they are necessary to i CARE’s basic functionality.
i CARE saves data about the URLs you Save to i CARE (an optional feature that you may choose to use or decline to use), but we do not otherwise track your visits or activities off i CARE Services. We track your interactions within the i CARE Services (which encompasses iCAREhunger.org, custom domains hosted by i CARE, and your interactions with our mobile application).
We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security.
Email from i CARE
If you choose to sign up for our eNewsletter, some data may be collected by the site and by Google servers.
When you interact with an email sent from i CARE (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction.
We won’t email you to ask for your password or other account information. If you receive such an email, please forward it to us at legal@iCAREhunger.org so we can investigate the source.
Changes to this Policy
i CARE may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be here.
We welcome feedback about this policy at legal@iCAREhunger.org.
Data Protection Statement for European Union Users
Description of Processing Activity
i CARE collects and stores personal information about its users to customize their reading experience and enable personalized distribution of content. It shares minimal data with its service providers.
Purposes of Processing
- Provide, test, promote, and improve the Services
- Gather usage statistics of services
- Provide customized reading experience
- Publish and distribute user-generated content
- Provide access to paid content
- Pay authors in Partnership Program for certain content
- Fight spam, fraud, and other abuse of services
In order to provide the Services, i CARE collects and stores personal data about its users to fulfill its contractual obligations to users as described in our Terms of Service and to Members as described in our Membership Terms of Service.
i CARE also pursues its legitimate interests by collecting minimal data of logged out users to provide the Services, as outlined above, as well as to ensure that new users trying out the free member preview do not exceed their maximum limit of free articles per month before a paid subscription is required to read further. These legitimate interests are not outweighed by (nor do they violate) our users’ privacy interests because we collect minimal user data for these purposes and we are fully transparent about these activities.
Where i CARE collects and stores personal data about non-users mentioned in user-generated content, it does so under performance of contract obligations to users who use the Services to publish content on web sites hosted by i CARE. In such cases, users authoring such user-generated content containing personal data of third parties are responsible for that content. i CARE will consider related complaints in compliance with the General Data Protection Regulation’s rights of the data subject, as well as rights of expression and access to information.
Public Nature of Personal Data
Search engines may index your i CARE public interactions (such as claps or highlights), and post pages and/or comments. Other viewers/participants may also share links to your content on social media platforms such as Facebook or Twitter.
Categories of Personal Data Collected
- Reading history
- IP address
- Browser information
- DNT status
- Bank accounts or pay methods for donations (see more in the Payment Processors section below)
- Business information, if applicable
Categories of Recipients
i CARE shares minimal personal data with third-party processors in order to provide the Services. These processors offer at least the same level of data protection as that set out in this statement. This includes the following categories of recipients:
- Hosting, Storage, & Other Infrastructure
- Communication & Support
- Payment Processors
i CARE provides Services in conjunction with several payment processors, including: Stripe, PayPal, Google Play, and Apple Pay, through which users may pay for i CARE fundraising merchandise or make donations. Those companies acting as payment processors may collect and store personal data related to your billing information and history in order to provide their services, and may collect and store personal data and business data to prevent fraud and other abuse.
Use of Algorithms to Personalize User Experience
i CARE collects and stores personal data about its users to customize their reading experience by displaying content tailored to the preferences and interests indicated by the users (including through their reading history and Services interactions). This does not constitute automated decision-making as that phrase is used in the GDPR because it does not produce any legal effects or similarly significant effects for users. i CARE also moderates content for the purposes of fighting and preventing spam, fraud, and other forms of abuse, and may rely on algorithms as part of doing so.
Potential Consequences of Processing
Due to the public nature of information posted to i CARE, it may be possible for third parties to derive identifying personal data from posts, whether by reading, inference, supplemental research, or automated extraction and analysis.
Users are free to use their real name and information, or a pseudonym of their choosing, for their account. Users may also choose to use the service without posting data or engaging in network interactions. However, if you do not agree with and accept the risks of such usage, you may not use the Services.
i CARE is hosted in the United States. By using the Services, you authorize i CARE to transfer, store, and use your information in the United States and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.
i CARE retains personal data associated with your account for the lifetime of your account. If you would like to delete your personal information, you can delete your account at any time. Deleted account profile pages will yield an error 404 “file not found” page, immediately upon initiating deletion, and will become unrecoverable in our system after a period of fourteen days. It may take several additional days for your personal data to be de-indexed from search engines, depending on those search engines’ practices, over which i CARE may have limited or no control.
To delete your payment or billing information, you will need to do so with your payment provider, as i CARE only has minimal secure access to those records as needed to provide the Services.
Rights of Data Subjects
- You may object at any time to the use of your personal data by contacting legal@iCAREhunger.org. If your complaint relates to alleged misuse of your personal data by a third party, it may result in suspension of that post or account in keeping with relevant law, public interest, our contractual obligations, and the rights of expression and access to information of others.
- Under EU law you have the right to lodge a complaint regarding the processing of your personal data by i CARE with the dedicated Supervisory Authority of your EU member state.